Frequently Asked Questions

Clear, Helpful Answers About Your Care at Peak Valley Active Health in Langley

General

  • We are located in Langley, BC. Our clinic provides chiropractic, physiotherapy, massage therapy, acupuncture, pediatric chiropractic, and vestibular rehabilitation services for individuals and families in the community.

  • We operate by appointment only to ensure each patient receives personalized and uninterrupted care.

  • Yes. Every practitioner at Peak Valley Active Health is fully trained, licensed, and experienced in their field.

Appointment & Treatment

  • You can book your appointment online through our booking system or by contacting our clinic directly.

  • Your first appointment includes a detailed assessment, a discussion of your symptoms and health history, and treatment tailored to your needs. Every session is supportive, safe, and comfortable.

  • Appointment lengths vary depending on the service:

    • Chiropractic: typically, 15 to 30 minutes

    • Physiotherapy: typically, 30 to 45 minutes

    • Massage Therapy: 30, 60, or 90 minutes

    • Acupuncture: typically, 30 to 45 minutes

      Your practitioner will clarify timing during your assessment.

  • Most treatments are gentle and comfortable. Some techniques may cause mild soreness similar to exercise, but treatment should not be painful.

Billing & Insurance

  • Yes. Many of our services, including chiropractic, physiotherapy, massage therapy, and acupuncture, are covered by extended health plans. Be sure to check with yours to confirm coverage.

  • No referral is needed to see our chiropractors, physiotherapists, massage therapists, or acupuncturists. Some insurance providers may request one for reimbursement, so please check with your plan.

  • We will offer direct billing to most major insurance providers.

  • We accept major credit cards, debit, and other commonly used electronic payment methods.

Care & Safety

  • Yes. We offer gentle, age-appropriate pediatric chiropractic care for infants, children, and teenagers.

  • Yes. Many of our services, including chiropractic care and massage therapy, can be safely adapted for pregnancy.

  • Your practitioner will proceed at your pace, explain each step, and ensure your comfort throughout the appointment.
    If you have a question not listed here, our team would be happy to help.
    Contact us anytime to speak with our Langley clinic.

  • We accept major credit cards, debit, and other commonly used electronic payment methods.